DevAura Privacy Policy & Terms of Service

Privacy Policy

Last Updated: July 2025

Introduction

DevAura (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website devauraa.com and use our services.

Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Company name and business information
• Project requirements and specifications
• Communication records and correspondence

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

Project Information

• Project briefs and requirements
• Design preferences and feedback
• File uploads and project materials
• Communication during project development

How We Use Your Information

Service Delivery

• Provide web development and digital services
• Communicate about projects and services
• Process payments and manage contracts
• Deliver customer support and assistance

Business Operations

• Improve our services and website functionality
• Analyze website traffic and user behavior
• Send marketing communications (with consent)
• Comply with legal obligations

Project Management

• Understand project requirements and scope
• Collaborate on design and development
• Provide project updates and deliverables
• Maintain project documentation

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information with:

• Service providers who assist in business operations
• Legal authorities when required by law
• Third parties with your explicit consent
• Business partners for collaborative projects (with permission)

Data Security

Security Measures

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Secure hosting and backup procedures

Data Retention

• Personal information retained only as long as necessary
• Project files maintained for reasonable period post-completion
• Marketing information retained until consent is withdrawn
• Legal documents retained per regulatory requirements

Your Rights

Access and Control

• Request access to your personal information
• Update or correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

Cookie Management

• Control cookie preferences through browser settings
• Opt-out of analytics tracking
• Disable non-essential cookies

Contact Information

For privacy-related questions or requests:

• Email: privacy@devauraa.com
• Phone: [Your phone number]
• Address: [Your business address]

Terms of Service

Last Updated: July 2025

Agreement to Terms

By accessing and using DevAura’s website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Offered

Web Development Services

• Custom website design and development
• E-commerce platform development
• Mobile application development
• Website maintenance and support

Digital Solutions

• User experience (UX) design
• Search engine optimization (SEO)
• Content management systems
• Third-party integrations

Consulting Services

• Digital strategy consultation
• Technology advisory services
• Project planning and management
• Training and support

Project Process

Discovery Phase

• Initial consultation and requirement gathering
• Project scope definition and timeline
• Proposal and contract agreement
• Payment terms and schedule

Development Phase

• Design mockups and approval process
• Development and testing procedures
• Client feedback and revision cycles
• Quality assurance and launch preparation

Delivery Phase

• Final testing and client approval
• Website launch and deployment
• Training and documentation provision
• Post-launch support period

Payment Terms

Payment Schedule

• 50% deposit required to commence work
• Remaining 50% due upon project completion
• Monthly retainer for ongoing maintenance services
• Additional work billed at agreed hourly rates

Payment Methods

• Bank transfer or wire transfer
• Credit card payments (processing fees may apply)
• PayPal or other approved payment platforms
• Payment terms: Net 30 days unless otherwise specified

Intellectual Property

Client Ownership

• Final delivered work belongs to the client
• Client retains rights to their content and materials
• Custom code and design elements transfer upon full payment

DevAura Rights

• Retain rights to general methodologies and techniques
• Portfolio rights to showcase completed work
• Reuse of generic code libraries and frameworks

Client Responsibilities

Content and Materials

• Provide accurate project requirements
• Supply necessary content, images, and materials
• Timely feedback and approval of deliverables
• Maintain backups of important data

Collaboration

• Participate in scheduled meetings and reviews
• Provide constructive feedback within agreed timeframes
• Communicate changes or concerns promptly
• Respect project timelines and deadlines

Limitations and Disclaimers

Service Limitations

• Services provided “as is” without warranty
• No guarantee of specific results or outcomes
• Third-party service dependencies beyond our control
• Internet and hosting service reliability limitations

Liability Limitations

• Liability limited to the amount paid for services
• No liability for indirect or consequential damages
• Client responsible for data backup and security
• Force majeure events beyond reasonable control

Revision and Change Policy

Included Revisions

• Two rounds of major revisions included in base price
• Unlimited minor text and content changes
• Bug fixes and technical issues at no charge

Additional Changes

• Major scope changes require separate agreement
• Additional revisions billed at hourly rates
• Rush requests may incur additional fees
• Client-requested changes to completed work

Termination

Project Termination

• Either party may terminate with written notice
• Client responsible for work completed to date
• Partial refunds calculated based on work completed
• All materials and access returned/revoked

Ongoing Services

• Maintenance agreements may be terminated with 30 days notice
• Hosting and support services continue until notice period expires
• Final invoices due within standard payment terms

Dispute Resolution

Resolution Process

• Good faith negotiation as first step
• Mediation through agreed third-party mediator
• Arbitration if mediation unsuccessful
• Legal action as final resort

Governing Law

• These terms governed by [Your jurisdiction] law
• Disputes subject to [Your jurisdiction] court jurisdiction
• English language version prevails over translations

Updates to Terms

Modification Rights

• We reserve the right to modify these terms
• Changes effective upon posting to website
• Continued use constitutes acceptance of changes
• Notification of material changes via email

Contact Information

For questions about these Terms of Service:

• Email: legal@devauraa.com
• Phone: [Your phone number]
• Address: [Your business address]

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing website usage.

Types of Cookies We Use

Essential Cookies

• Required for website functionality
• Enable secure login and form submissions
• Cannot be disabled

Analytics Cookies

• Help us understand website usage
• Provide insights for improvement
• Can be disabled through browser settings

Marketing Cookies

• Support advertising and marketing efforts
• Track effectiveness of campaigns
• Require consent for activation

Managing Cookies

Browser Settings

• Most browsers allow cookie management
• You can block or delete cookies
• Some website features may not work properly

Our Cookie Preferences

• Visit our cookie preference center
• Customize your cookie settings
• Update preferences at any time

Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics for website analytics
• Social media plugins and widgets
• Marketing and advertising platforms

Data Processing Agreement

For Business Clients

When we process personal data on behalf of our business clients, we act as a data processor. This agreement outlines our data processing responsibilities and your rights as a data controller.

Processing Activities

Types of Data

• Customer information from client websites
• User analytics and behavior data
• E-commerce transaction data
• Contact form submissions

Processing Purposes

• Website functionality and performance
• Analytics and reporting
• Technical support and maintenance
• Security and fraud prevention

Security Measures

Technical Safeguards

• Encryption of data in transit and at rest
• Regular security updates and patches
• Access controls and authentication
• Incident response procedures

Organizational Measures

• Staff training on data protection
• Regular security audits and reviews
• Vendor management and due diligence
• Documentation of processing activities

Your Rights as Controller

Data Subject Rights

• We assist in responding to data subject requests
• Support data portability and deletion requests
• Provide necessary documentation and evidence
• Notify of any data breaches within 72 hours

Audit Rights

• Right to audit our processing activities
• Access to relevant documentation
• Information about security measures
• Compliance reports and certifications

Data Transfers

International Transfers

• Data may be transferred to our service providers
• Adequate safeguards implemented for transfers
• Standard contractual clauses where applicable
• Notification of transfer arrangements

Contact for Data Protection

Data Protection Officer

• Email: info@devauraa.com
• Phone: 01018300579

This document serves as our comprehensive privacy policy and terms of service. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.